Shipping Policy
In our shipping capacity, we aim to despatch all orders within 1-2 business days of them being placed. Please see your email inbox for updates and notifications related to your order.
For Australian orders, please allow up to 2-9 business days for your order to arrive from despatch, for standard shipping. For express shipping, please allow up to 1-3 business days. We use Australia Post as our shipping method. Please note standard delivery Australia wide is free.
For UK Orders, please allow 3-5 business days from dispatch to receive your order. We solely use DHL Express Shipping to the UK. All orders are inclusive of VAT. Brunae now collects and remits VAT to the HMRC. All UK returns will be paid for by the customer. For orders over 130 Pound, duties will be paid be the customer. Orders under 130 Pound will have no duties.
For EU orders, please allow 3-5 business days from dispatch to receive your order. We solely use DHL Express Shipping to the EU. All orders are inclusive of VAT. Brunae now collects and remits VAT via the IOSS. All EU returns will be paid for by the customer. For orders over 150 Euro, duties will be paid be the customer. Orders under 150 Euro will have no duties.
UAE and Saudi Arabia Orders: please allow around 3 - 5 business days from dispatch to receive your order. We use DHL express for Shipping into the UAE and Saudi Arabia.
The customer is required to pay for duties and taxes on these orders, in AED or SAR upon receival of the parcel.
For Other International Orders, wait times will depend on the location the order is being shipped to. For Please check you email inbox for updates, and always feel free to message our lovely customer service team at info@brunaebody.com should you have any questions!
What is Priority Shipping? Priority Shipping rates ensure that during busy times, your orders are put through to the front of the cue and dispatched out as soon as possible.